Refund policy

Last updated: March 15, 2026

Thank you for choosing Haris Marketing for your digital marketing needs.

Digital Services

All sales are considered final once work has commenced. Due to the nature of digital marketing services, we do not offer refunds on advance payments. Marketing results are inherently variable and cannot be guaranteed, as they depend on multiple external factors.

We cannot offer refunds once any of the following has occurred:

  • Strategy documents have been delivered
  • Marketing campaigns have been launched
  • Content has been created and delivered
  • Advertising budgets have been allocated
  • Consulting sessions have been completed

Cancellation Policy

  • Monthly service packages: You may cancel at any time with 30 days’ written notice. No refunds will be provided for the current billing period.
  • Project-based services: Cancellations must be made before work begins for a full refund. Once work has started, fees are non-refundable.
  • Retainer agreements: Cancellation terms are outlined in your specific service agreement.

Service Guarantee

While we do not offer monetary refunds, we are committed to your satisfaction. If you are unsatisfied with our services, we will work with you in good faith to address your concerns and make reasonable adjustments to better meet your expectations.

Exceptions

Refunds may be considered only in the following limited circumstances:

  • Technical errors preventing service delivery
  • Services not delivered as contractually agreed
  • Duplicate billing or payment processing errors

Governing Law & Dispute Resolution

This agreement shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of laws principles. Any disputes arising out of or relating to this agreement shall be resolved exclusively under the jurisdiction of the courts located in California.

Contact Us

If you have questions about our refund policy or wish to request a cancellation, please contact us: